The invention of faster internet connectivity and powerful online tools has resulted in a new commerce arena – Ecommerce. Ecommerce offered many advantages to companies and customers but it also caused many problems.
Advantages of Ecommerce
Faster buying/selling procedure, as well as easy to find products.
More reach to customers, there is no theoretical geographic limitations.
Low operational costs and better quality of services.
No need of physical company set-ups.
Easy to start and manage a business.
Customers can easily select products from different providers without moving around physically.
Disadvantages of Ecommerce
Any one, good or bad, can easily start a business. And there are many bad sites which eat up customers’ money.
There is no guarantee of product quality.
Mechanical failures can cause unpredictable effects on the total processes.
As there is minimum chance of direct customer to company interactions, customer loyalty is always on a check.
There are many hackers who look for opportunities, and thus an ecommerce site, service, payment gateways, all are always prone to attack.